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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Dchavez74
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My font is printing with an outline and very light almost gray.

HP Recommended
HP OfficeJet Pro 6968
Microsoft Windows 10 (64-bit)

Help, my printer started printing very light outline font. Even my signature is outlined with light gray in the middle. I have factory reset, cleaned the heads, and downloaded the latest drivers and software. It is still printing the same way. BtW test pages in black are affected that way too.

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Betty0610
HP Support Agent
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@Dchavez74

 

Welcome to the HP Support Community.

 

Does this happen while copying too? Are you using HP Genuine inks?

 

Try the steps you haven't from here: https://support.hp.com/in-en/document/c05076934

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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