My hp 415 printer doesn't print color

[Makhumz]

Does not print color and black print quality is bad 

[Nal_NR]

Hi @Makhumz,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the print quality. 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Check ink levels and fill the tanks

Low ink levels can impact print quality. Refill any tanks that are low on ink.

On the ink tank windows, find the maximum and minimum fill lines.

NOTE:

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Ink tank fill lines

1: Maximum fill line

2: Minimum fill line

Fill any tanks that are at or near the minimum fill line.

NOTE:

Print quality can be affected if an ink tank falls below the minimum fill line. Overfilling the ink tanks can cause ink leakage.

Order new ink bottles from the HP Store or your local office supply store that carries HP products.

Click here for the remaining steps. 

Update the firmware. Click here

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.