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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
dotelvis
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My ink cartridge is half full but when it prints ink is very faint!

HP Recommended
HP Printer
Microsoft Windows 10 (64-bit)

I have an HP Envy 5055 All-in-One Printer. My ink cartridge is half full but when it prints the print is very faint. However, when I printed the align page it was very bright. What is going on?

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Kumar0307
HP Support Agent
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@dotelvis, Welcome to the HP Support Community! I’m here to help.

 

I understand the printouts are faded. To assist you better,

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Let us try these steps:

 

Check the ink levels and replace any low/empty ink cartridge.

Perform the steps mentioned in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Clean the ink cartridges up to 2 times and print a quality report to check the result.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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