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I have ordered an ink for my printer laser jet tank 1020 on 11/3/2025 and also made a payment of  Rs-1907/- but hp failed to deliver that to me.  I called customer support for this act but the told me that this product already delivered to Tarun Walia they also tod we will get back to inform you regarding delivery but they also failed. I hadn’t received any type and kind plz clear where is that ink and who deliver that to me.  
I all that i need ur support to find out my purchase 

Thanks 

Regards 

(edited)

1 REPLY 1
HP Recommended

@Tarunwalia921, Welcome to HP Support Community,

 

Thank you for posting your query

 

Could you please let me know where you purchased the ink cartridges from? Additionally, if you have a case ID, it would be very helpful if you could share it with me via private message so I can look into this issue further and assist you more effectively.

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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