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HP Recommended
HP OfficeJet 200 Mobile Printer
Microsoft Windows 11

My printer HP OFFICE JET200 MOBIL PRINTER uses the original HP62 color ink cartridge, why does it always show that the ink cartridge does not match and cannot print in color, what should I do?

1 REPLY 1
HP Recommended

@joy5818 

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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