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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- My printer and scanner does not work after I canceled my ink...

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07-23-2024 05:15 PM
My Printer and scanner will not work now that I canceled my Ink subscription? Yet your ad for this service says change, pause or cancel your plan at anytime? You hold my printer hostage until I buy by your plan?? If so I shall never buy an HP product and pa
07-24-2024 07:52 AM
Hi @Jsnns,
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, I have sent out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.