cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
SJH5
Level 1
4 3 0 0
Message 1 of 6
311
Flag Post

Solved!

My printer cartridges HP 652 not available in the market

HP Recommended
HP 3835
Microsoft Windows 10 (64-bit)

MY printer is HP 3835, product no. F5R96C with serial number.[Personal Information Removed], purchased from Dubai, UAE.

Earlier I used HP 652 cartridges, which are not avsilable in the market.

What are the compatiable print cartridges for my printer?

1 ACCEPTED SOLUTION

Accepted Solutions
Betty0610
HP Support Agent
HP Support Agent
21,921 21,865 1,216 1,132
Message 2 of 6
Flag Post
HP Recommended

@SJH5

 

Welcome to the HP Support Community.

 

We'll have to do a region reset for you to use the Printer in a different country. Which country is the Printer in currently?

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
5 REPLIES 5
Betty0610
HP Support Agent
HP Support Agent
21,921 21,865 1,216 1,132
Message 2 of 6
Flag Post
HP Recommended

@SJH5

 

Welcome to the HP Support Community.

 

We'll have to do a region reset for you to use the Printer in a different country. Which country is the Printer in currently?

 

To do a printer region reset you need to meet the following conditions:

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.

 

Please do let us know.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

2 people found this reply helpful
Was this reply helpful? Yes No
SJH5
Author
Level 1
4 3 0 0
Message 3 of 6
Flag Post
HP Recommended

Hello Betty0610,

 
It is very useful information, albeit I purchased this printer from UAE, printer presently in Sri Lanka and I am in UK.
Will it work, suppose I purchase cartridges from the UK (HP 302) and install them when I go home or may I purchase them when I reach Sri Lanka?
 
Best wishes,
 
SJH5
Was this reply helpful? Yes No
Betty0610
HP Support Agent
HP Support Agent
21,921 21,865 1,216 1,132
Message 4 of 6
Flag Post
HP Recommended

Yes, it can. Although, who will perform the region reset on the printer if you're not next to it?


I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
SJH5
Author
Level 1
4 3 0 0
Message 5 of 6
Flag Post
HP Recommended

Yes, I will do the regional settings, if anybody guides me 

Was this reply helpful? Yes No
Betty0610
HP Support Agent
HP Support Agent
21,921 21,865 1,216 1,132
Message 6 of 6
Flag Post
HP Recommended

Sure. You need to be next to the Printer though. Let us know 🙂


I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation