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Amira79
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Message 1 of 2
80
Flag Post

My printer has ink but print blank pages

‎09-13-2020 01:07 AM

HP Recommended
Product: Example: Deskjet 2624

I bought a used printer deskjet 2624 hp, with 2 cartridges full in ink. I can’t print anything, it take the print order and Give me blank pages, what to da??

(2)
Category:
1 REPLY 1
Nils_K
Level 12
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Message 2 of 2
Flag Post

‎09-13-2020 01:00 PM

HP Recommended

Hi @Amira79 ,

 

Welcome to the HP Support-Community.

 

I suppose the ink cartridges are dried out. Please do this with both cartridges:

 

Take a handkerchief and the cartridge. Now press the cartridge like a stamp on the handkerchief for about 2-3 seconds. You should see a strong, colored strip, consisting of black / magenta, blue and yellow. Is this the case?
If there is no or very little ink on the handkerchief, moisten the handkerchief slightly and press the cartridge again, this time for about 30 seconds on it, until more ink comes out.
Afterwards, re-insert the cartridge and run a cartridge clean, if necessary.

What is the result?

 

Cheers!

Nils_K


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