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‎06-20-2023 09:39 PM - last edited on ‎06-21-2023 11:59 AM by Retired

HP Recommended

My printer has stopped printing in colour although it still prints test pages in colour. I've checked on printer preferences to see if grayscale has been disabled but I can't see that function .

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1 person had the same question
2 REPLIES 2

‎06-23-2023 11:18 AM

HP Recommended

@Dobby59 

 

Welcome to the HP support community.

 

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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‎08-13-2023 08:03 AM

HP Recommended

HPB81E07 (HP DeskJet 4530 series)

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