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HP DeskJet 4155e

I just set up my printer after not using it in 8 months. It connected to the wifi just fine. It will run a print job just fine but there is nothing being printed on the page. The ink cartridges are both half full. I also took them out and tested the ink and it rubbed off on my finger so the ink is good. It just won’t stick to the page at all. They come out blank. Please help. 

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