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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
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  • Printing in red
1 REPLY 1
HP Recommended

Hi @klingon1,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your printer is printing only in red instead of normal colors. Let’s go through a few steps to check what could be causing this.

Check ink or toner levels
Open the printer software or HP Smart app and check the ink levels.
Low or empty color cartridges can cause prints to appear red or incorrect.

Reseat the ink cartridges
Open the printer access door and remove all cartridges.
Reinsert them firmly to make sure they are properly seated.

Run printhead or print quality cleaning
From the printer settings or HP Smart app, run the Clean Printhead or Print Quality Diagnostic option.
This helps clear clogged nozzles that can affect color output.

Check print settings
Open the print dialog and verify that Color printing is selected, not grayscale or a custom color profile.
Also ensure no “red-only” or draft settings are enabled.

Print a test or diagnostic page
Print a printer self-test or quality report from the printer menu.
This helps confirm whether the issue is hardware-related or software-related.

Check for protective tape or vents
If a cartridge was recently replaced, make sure the protective tape is fully removed.
Also ensure the cartridge vents are not blocked.

Restart the printer
Turn off the printer, unplug it for 30 seconds, and power it back on.
This resets the ink system and clears temporary errors.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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