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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

My printer only prints in B&W

HP Recommended
HP Officejet 7500A Wide Format
Microsoft Windows 10 (64-bit)

I have tried to print anything but this A3 printer only prints in black and white. I have spent over €100 in 4 new cartridges and still only prints in B&W. I have run multiple tests, changed endless settings and don't know what to do! I'm tempted to buy a €40 entry-level A4 canon with two very basic cartridges, really disappointed with this machine!

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@7500A_User, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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