My printer will only print 5 to 7 inch and it won’t let me change it

[Colin6952]

my printer won’t print A4

[Max3Aj]

@Colin6952, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your printer is stuck on a specific paper size setting. Here are a few steps you can try to resolve this issue:

Check Printer Settings:

• Open the document you want to print.
• Go to File > Print.
• Ensure the paper size is set to A4 in the print settings.

Adjust Paper Tray Settings:

• Load A4 paper into the printer tray.
• Close the tray and check the printer's display panel (if available) to confirm the paper size.

Use Embedded Web Server (EWS):

• Open a web browser and enter your printer's IP address in the URL bar.
• Navigate to Settings > Preferences > Tray and Paper Management.
• Adjust the paper size settings to A4 and click Apply.

Perform a Hard Reset:

• Turn off the printer and disconnect the power cord.
• Wait for about 30 seconds, then reconnect the power cord and turn the printer back on. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support