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‎02-11-2025 07:26 AM

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer
Operating System: macOS 10.12 Sierra

My officejet 5255 will not Print the numbers of my bank statements or Check stubs anymore.

 

Category:
1 REPLY 1

‎02-14-2025 01:52 PM

HP Recommended

Hi @Ladana,

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

I understand you are unable to print bank statements.

 

Try using a different web browser to check if that helps. 

 

If the issue is limited to printing the bank statement, there could be a restriction on the content you are trying to print. 

 

Usually, banks have restrictions on the content that can be printed for security reasons. 

 

Contact the bank and check for the same 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day! 

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
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