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‎10-27-2024 08:51 AM

HP Recommended

My printer has two slots in it for 2 printer cartridges.  However,  The HP instant ink only sent me 1 cartridge. Can I use the 1 cartridge they sent me? And just leave the other empty cartridge in my printer? Will it work that way?

Category:
1 REPLY 1

‎10-28-2024 01:02 PM

HP Recommended

Hi @libbyr2410 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

We need to check if the printer has single cartridge mode. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
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