NEW COLORED INK CARTIDGE LIGHT BLINKING

[CSADIR]

COLORED CARTRIDGE LIGHT BLINKING, REPLACED CARTRIDGE WITH A NEW ONE BUT STILL BLINKING

[A_Gayathri]

Hi @CSADIR,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the blinking colored cartridge light on your HP DeskJet 2655 printer indicates an issue with the color cartridge. Since you've replaced it with a new one and the issue persists, follow these troubleshooting steps to resolve it:

1. Verify the Cartridge Installation

• Turn off the printer and open the cartridge access door.
• Check that the color cartridge is properly seated in its slot. Push it gently but firmly until it clicks into place.
• Close the cartridge access door and turn on the printer.

2. Inspect the Cartridge for Damage

• Remove the color cartridge and inspect the copper contacts and the nozzle for dirt, dust, or damage.
• If dirty, clean the contacts with a lint-free cloth lightly moistened with distilled water or isopropyl alcohol.
• Let it dry completely before reinserting the cartridge.

3. Reset the Printer

• Disconnect the printer's power cable while it is on.
• Wait for 60 seconds.
• Reconnect the power cable and turn on the printer. Check if the light persists.

4. Check for Non-Genuine Cartridge Issues

• Ensure you are using an original HP color cartridge compatible with your DeskJet 2655 printer.
• Non-genuine cartridges may not be recognized correctly by the printer.

5. Update the Printer Firmware Update the firmware on an HP printer

• Connect your printer to your computer via USB or WiFi.
• Open the HP Support Assistant or go to HP's official website to download and install the latest firmware for your printer.

6. Test the Cartridge

• Try inserting the old cartridge back into the printer. If the light stops blinking, the issue might be with the new cartridge.
• If possible, test the new cartridge in a different compatible HP printer to determine if the cartridge is faulty.

7. Run the HP Print and Scan Doctor HP Print and Scan Doctor

• Download the HP Print and Scan Doctor tool to diagnose and fix common cartridge issues.

8. Perform a Hard Reset

• With the printer powered on, unplug the power cable from the printer and the wall outlet.
• Wait for 2-3 minutes, then plug the cable back in and power on the printer.

Refer to this document:  HP DeskJet 2655 All-in-One Printer User manual

HP DeskJet 2600 printers - Blinking lights
 

I hope this helps. 

Take care and have a good day.

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