Hello , I opened a brand new Toner Cartridge 201A Magenta and put it in my M277 Printer and now a Huge Magenta stripe 1/2" thick is on everypage i print as well as lots of Magenta smudging. I have endlessly tried to navigate the website and cannot contact an actual person . When calling the Sales / Tech support line I get sent to an automated system that wants a case number that i cannot get . How do i get support for this defective cartridge that has ink all over paper and spilling out of the printer now?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".