Need region reset instruction for HP Deskjet Model 2776 bought in India for cartridges 67XL and 67

[Alam1234]

Need region reset instruction for HP Deskjet Model 2776 bought in India for cartridges 67XL and 67

[Irfan_06]

Hi @Alam1234,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with a regional reset on your Printer.

To perform a printer region reset you need to meet the following conditions:

Which country did you move from and to?

Do you have the ink cartridges for both regions?

Do you have a printer USB cable or is it connected wirelessly?

Do you have the printer full feature software or the HP smart app and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[Alam1234]

Which country did you move from and to? cartridge were purchased in US, Printer was purchased in INDIA.

Do you have the ink cartridges for both regions? YES, OLD CARTRIDGES IN INDIA are empty

Do you have a printer USB cable or is it connected wirelessly? connected wirelessly

Do you have the printer full feature software or the HP smart app and drivers installed on your PC? yes

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac? Windows 11

2) Confirm the printer model. HP544AE8

[Irfan_06]

Hi @Alam1234,

Thank you for sharing the above information.

Please install the previous country ink cartridges and perform the steps given below.

If your computer is connected to the printer with a USB or wireless connection, you can open the Set New Regions window with HP Smart by following these steps.

1) Open the HP Smart app.

2) On the Home screen, click gear icon.

3) Click About, press and hold Ctrl + Shift, and then right-click on the HP Smart logo.

The region reset screen opens.

4) Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[Alam1234]

Thank You, I have sent a Private message.

[Alam1234]

No one has responded to the PM

[Alam1234]

Please provide a solution

[Alam1234]

Can someone please assist with the next steps. Have been waiting for a response on the private message that was shared

[Alam1234]

@IRWIN6 could you please provide the next steps, I have shared all the details required

[Irfan_06]

Hi @Alam1234,

Thank you for sharing the above information.

Please install the previous country ink cartridges and perform the steps given below.

If your computer is connected to the printer with a USB or wireless connection, you can open the Set New Regions window with HP Smart by following these steps.

1) Open the HP Smart app.

2) On the Home screen, click gear icon.

3) Click About, press and hold Ctrl + Shift, and then right-click on the HP Smart logo.

The region reset screen opens.

4) Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support