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- HP Community
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- Printer Ink Cartridges & Print Quality
- Re: Need to do regional reset on my DeskJet 5075
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09-25-2021 03:59 AM - last edited on 09-26-2021 05:08 AM by BiancaS
Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.
Original topic URL: **https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/Need-to-do-regional-reset-on-my-D...**
I have the same problem my hp advantage 5075 was sent to me from jeddah and i recently purchased a set of 680 inks. Plesa help me reset the region the inks was pretty expensive here in the Philippines. Thanks!
Solved! Go to Solution.
Accepted Solutions
09-30-2021 10:45 AM
Great 🙂
1. Launch the printer software from the desktop icon or, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.
2. Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.
3. Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.
4. If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.
Use the "Copy to Clipboard" feature to paste the values here or take a screenshot of the screen and send it to me in private.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thanks!
Have a great day
I am an HP Employee
09-26-2021 09:36 AM
Welcome to the HP Support Community.
Yes, we'll have to do a region reset.
To do a printer region reset you need to meet the following conditions:
1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer. Also, let us know the Operating System on your Computer.
3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.
Please do let us know.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
09-29-2021 10:46 AM
Yes, do let us know once done.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
09-30-2021 10:45 AM
Great 🙂
1. Launch the printer software from the desktop icon or, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.
2. Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.
3. Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.
4. If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.
Use the "Copy to Clipboard" feature to paste the values here or take a screenshot of the screen and send it to me in private.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thanks!
Have a great day
I am an HP Employee
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