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‎02-21-2025 06:38 PM

HP Recommended
Operating System: Microsoft Windows 11

Need to run cleaning cycle on CP1215 but need HP Toolkit to do so.   Can't find Toolkit available anywhere.

1 REPLY 1

‎02-26-2025 03:31 AM

HP Recommended

@wbjii, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP ToolboxFX! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

The HP Color LaserJet CP1215 uses the HP ToolboxFX utility for maintenance tasks like running a cleaning cycle. However, HP ToolboxFX is not available for Windows 11 since HP discontinued support for this printer on newer operating systems.

 

Let me know if you need any other clarification!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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