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‎06-29-2023 02:36 PM

HP Recommended
Product: HP LaserJet MFP M234dwe Printer
Operating System: Microsoft Windows 10 (64-bit)

When putting a new 134A HP LaserJet cartridge into the printer to replace old one, the printer makes a loud lagging/repetitive sound. The info screen only shows a loading button. 

When I put the old one in, it works fine, even after resetting and rebooting the printer.

Thought it was the toner that was the issue but it has happened with multiple cartridges now.

 

 

Category:
1 REPLY 1

‎07-02-2023 02:52 PM

HP Recommended

Hi @Anna266,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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