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‎09-22-2024 07:29 AM

HP Recommended
Product: HP OfficeJet Pro 8710 All-in-One Printer

I have tried to reset the printer by unplugging it. I installed a brand new HP black ink cartridge and it will not print. When I run test pages only the colored cartridges show up. When I print black it is either faded or non existent.

Category:
1 REPLY 1

‎09-23-2024 02:46 PM

HP Recommended

Hi @CHall86 

 

Welcome to the HP support community.

I understand that you are facing an issue with your HP device, I am glad to assist you today.
 

Please check this link, Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj
HP Support

Raj2111
I am an HP Employee

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