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HP22
Microsoft Windows 10 (64-bit)

I bought an HP22 colour printer cartridge from Currys that is been in use less than 3 weeks and printed 10 pages max. I went through all the troubleshooting etc and virtual help. I want to submit a warranty claim for this faulty printer cartridge. 

I am unable to align or clean the cartridges as HP Solution Centre no longer works as Flash has ended.  My printer (F2180) does not have a screen or menu and HP Printer Assistant is not available for this model.

How do I submit a warranty claim?

I have the receipt but not the original packaging.

3 REPLIES 3
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@PDD7

 

Welcome to HP Support Community


I would like to help

 

To assist you better please provide me with the printer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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It's a HP DeskJet F2180

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@PDD7

 

If the Printer is still under warranty, you can contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

KrazyToad
I Am An HP Employee

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