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Message 1 of 2
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New Printer but only Yellow cartridge is full.

HP Recommended
HP 9015
Microsoft Windows 10 (64-bit)

I bought a new 9015 printer from Best Buy.  I finally set it up but only the Yellow cartridge (according to the software is full).  Magenta and Cyan are almost empty and black almost half down.  Is there a phone number to call support, I have been on for an hour trying to find it and I'm pretty good?!?!  

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@FTJoe, Welcome to HP Support Community!


I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 


If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community. 

I am an HP Employee

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