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‎08-20-2024 11:58 AM - last edited on ‎08-20-2024 03:15 PM by Retired

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer

I no longer own the HP Envy 4500 on which I used the Instant Ink facility. 

I have replaced this with an HP Envy 6000 series. With this comes a 3 months free Instant Ink trial.

Please could you stop charging me £3.99 per month until that period has expired but then revert to the original plan on the 4500 printer. Please note I have inserted the cartridges supplied with the 6000 series.

 

Thanks

 

David Smith

Category:
1 REPLY 1

‎08-21-2024 01:41 PM

HP Recommended

Hi @SJD41,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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