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Message 1 of 2
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Flag Post

New cartilage but says it’s damaged

HP Recommended
Officejet pro 8600 plus
iOS

Bought new cartilage package and C says it’s damaged. 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Anastasiap1719

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

If the cartridge was damaged right out of the box, please contact HP Support in your region for replacement cartridges

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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