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‎11-05-2023 11:04 AM

HP Recommended
Product: HP ENVY 5020 All-in-One Printer

New cartridge not communicating with printer

Category:
1 REPLY 1

‎11-06-2023 02:42 AM

HP Recommended

Try entering your printer model in HP's ink finder to discover compatible cartridges. Based on my analysis, it seems like the cartridge you have inserted may not be compatible with your device.

 

 

 

Hey there! Just wanted to clarify that I'm not actually an HP employee. I'm here to help you out as best I can, but I'm not affiliated with the company. If I'm able to provide you with a solution that solves your problem, please do me a solid and click "Accept Solution." It would mean a lot to me and would help me better assist other users like yourself in the future. Thanks for your understanding!

 

 

Non-HP Employee

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