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First, if I had known it s this hard to just ask a question, I would never have bought an HP printer. Put it the blue, it won't print color. New cartridges.
Welcome to the HP Support Community.
Are you able to copy in color?
Try the steps from here: https://support.hp.com/in-en/product/hp-officejet-pro-6960-all-in-one-printer-series/8289579/documen...
Let me know if this helps.
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