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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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New color laser 150a yellow not working

HP Recommended
Color laser 150A
macOS 10.15 Catalina

I just got a new color laser 150A printer and everything I’ve tried to print is coming out purple. I assume there is a problem with the yellow toner but it’s brand new so it can’t be out of toner. I tried turning it off and on again and taking the toner out but nothing works.

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Message 2 of 2
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HP Recommended

Could be a defective toner or possibly a damaged contact in the printer that is stopping energizing the drum unit.

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