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HP Recommended
HP OfficeJet Pro 6978
macOS 10.15 Catalina

Hi, I just replaced the black ink cartridge in my HP OfficeJet Pro 6978 with a 902XL cartridge. To the best of my knowledge I followed all of the steps properly. I did not get any error messages when installing it. However, when I have tried to print anything, the page has printed but no ink will come out. I have tried every troubleshooting option that I could find and nothing has fixed the issue. Any advice would be greatly appreciated.

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