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HP Recommended
HP DeskJet 2720e All-in-One Printer
Microsoft Windows 11

Where is my ink?

2 REPLIES 2
HP Recommended

@Ocibar, Welcome to the HP Support Community. I’d be happy to help you locate your ink.

 

Could you please provide a bit more detail so I can better assist you?

  • Are you referring to a new ink cartridge that you recently purchased but can’t find?
  • Or is your printer not recognizing the ink that’s already installed?
  • Do you see any error messages or blinking lights on the printer?
  • Have you recently subscribed to HP Instant Ink, and are you waiting for a shipment?

Let me know, and we’ll figure this out together! 😊

ZOEY7886
I am an HP Employee

HP Recommended

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

 

Take care, and have an incredible day ahead! 

 

Regards, 

Akhi_H

Akhi_H
I am an HP Employee
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