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I recently bought DeskJet 2710e, created an account, and decided to try 6-month ink free subscription. However, when I go to the delivery details it has a country where I previously lived and no option to update it anywhere in the Account. How do I do it?

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Hi @Stokly 

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

To update the country in your HP account for the DeskJet 2710e, you can follow these general steps. 

Visit the HP Customer Support Website: Go to the official HP Customer Support website or the HP Instant Ink website. Log in to your account using your credentials.

Access Account Settings: Look for an option like "Account," "Profile," or "Settings" in your account dashboard. Click on it to access your account settings.

Update Personal Information: Within the account settings, there should be an option to update your personal information. This may include your address, country, and other details. Look for a section related to "Contact Information" or "Delivery Details."

Change Country: Within the personal information section, find the field that allows you to change your country. Update the country to your current location.

Save Changes: After making the necessary changes, there should be a "Save" or "Update" button. Click on it to save the updated information.

Verify Changes: Double-check to ensure that your country has been successfully updated. You may also receive a confirmation email regarding the changes.

 

I hope this helps. 

 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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