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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Flores73
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Solved!

No set up cartridges

HP Recommended
Envy photo 7858
macOS 11.0 Big Sur

Hello, I have a hp envy photo 7858 printer without the setup cartridges but I do have the 64 xl multi color and 64xl black.  I am trying to set it up is there a way to bypass the use set up cartridges screen?

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Echo_Lake
HP Support Agent
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@Flores73

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

ECHO_LAKE
I am an HP Employee

View solution in original post

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4 REPLIES 4
Echo_Lake
HP Support Agent
HP Support Agent
26,611 26,545 1,247 1,287
Message 2 of 5
Flag Post
HP Recommended

@Flores73

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

ECHO_LAKE
I am an HP Employee

View solution in original post

1 person found this reply helpful
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Flores73
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Message 3 of 5
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Thank you!! This really helped.

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Echo_Lake
HP Support Agent
HP Support Agent
26,611 26,545 1,247 1,287
Message 4 of 5
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@Flores73

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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Nontechy2
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I bought a HP 7520 printer that has no setup catridges. Can someone help me bypass this. Thanks

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