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‎10-29-2021 04:39 PM

HP Recommended
Product: Envy photo 7858
Operating System: macOS 11.0 Big Sur

Hello, I have a hp envy photo 7858 printer without the setup cartridges but I do have the 64 xl multi color and 64xl black.  I am trying to set it up is there a way to bypass the use set up cartridges screen?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2021 07:22 AM

HP Recommended

@Flores73

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

ECHO_LAKE
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
4 REPLIES 4

‎10-30-2021 07:22 AM

HP Recommended

@Flores73

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-30-2021 10:23 AM

HP Recommended

Thank you!! This really helped.

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‎10-30-2021 02:22 PM

HP Recommended

@Flores73

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎11-10-2021 03:59 PM

HP Recommended

I bought a HP 7520 printer that has no setup catridges. Can someone help me bypass this. Thanks

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