• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-22-2020 05:29 PM

HP Recommended
Product: Deskjet 2600
Operating System: Microsoft Windows 10 (32-bit)

Hello.  I have a DeskJet 2600 All-in-One Printer series which I have not used in 7 months and it's no longer printing anything black at all.  It's showing plenty of black and color ink in the estimated ink levels.  Even then I have replaced the black ink cartridge and still no black ink printing at all.  I have gone through the Print and Scan Doctor cleaning the ink heads several times and still no black ink.  The Virtual Agent help desk said I need to service or replace my printer.  Any ideas on what I can try.  I've only used this printer a couple of months and printed about 30 pages.  It was working fine until it wasn't used for 7 months.  The color cartridge is working fine.  Thanks.

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.