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‎08-07-2023 01:45 PM

HP Recommended

I have just bought and set up a new HP ENVY 6032e.   It prints documents fine but iit wont print envelopes properly.   The print comes out very pale grey and the letter are distorted so you cant read the address.  Can you help please.  

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1 REPLY 1

‎08-09-2023 09:14 PM

HP Recommended

Hi @KarenandGraham,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Go through this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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