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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
iamvixie
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Office jet 9010

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HP PfficeJet Pro 9010

Message to replace a color cartridge. Button saying replace is unresponsive. Open door and carriage won't move into position to make the change. There is no message of an error showing on screen. 

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praveenbv
HP Support Agent
HP Support Agent
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Hi@iamvixie,

 

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

  

Have a great day!  

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lightrayb
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I am having same problem with my 9018.  HELP

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