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OfficeJet 2525 Prints no ink

HP Recommended
HP OfficeJet 2535

The printer will send paper through and sound as if printing, but nothing is on the paper. No color no black- blank! I’ve cleaned it. Replaced the cartridges. Never used anything but HP Cartridges. Updated. Unplugged. Looked through all sorts of settings in the printer. It won’t print from a computer, won’t print report pages from the printer itself, won’t copy. 

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @Mfcauburn,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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