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‎05-10-2023 03:27 PM

HP Recommended
Product: HP OfficeJet 4650 All-in-One Printer

Hi, 

 

I have just moved from abroad to the UK and the cartridges were dry when I arrived. So I replaced them with 302 and so far they say they are not compatible but the box says differently. How do I get them to work on my printer. 

Category:
1 REPLY 1

‎05-10-2023 05:08 PM

HP Recommended

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

 


Bob Headrick,  HP Expert

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