Officejet Pro 8610 still won't print & I just put in four new HP ink cartridges ($135.18) WHY?

[SKBK1]

Officejet Pro 8610 still won't print & I just put in four new HP ink cartridges ($135.18 )  I had re-inked HP cartridges and the printer complained so I bork down a spent $135.18 on AMAZON who amazingly delivered the HP ink in less than 5 hours!  I installed the new cartridges and the printer very briefly only saw 2 full cartridges and then suddenly just gives and error message "... if problem persists, contact HP".  I have turned the printer off, unplugged it and back on several times.  Still not recognizing the new cartridges.  I could buy a whole new printer for $135.18.  Both my husband and I have tried to find an online fix or an HP help line.  Can anyone please help?  Thank you.

[Treeko]

Hi @SKBK1 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing cartridge issues.

To isolate the issue, I would request you to elaborate the defect you are referring to.

Meanwhile, you can perform the steps mentioned in this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[SKBK1]

I did what you asked and it didn't work.  I still need to use this printer and all those new HP ink cartridges.  Please help.

[Nal_NR]

Hi @SKBK1,

We are sorry that the issue was not resolved when the above troubleshooting steps were performed.

This might require one-on-one interaction to fix the issue via remote assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!