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‎11-25-2020 09:12 AM

HP Recommended
Product: Officejet pro 8600 plus
Operating System: Microsoft Windows 10 (64-bit)

Hi 

I am facing problem with my printer Office Jet pro 8600 plus. Initially after a long pause I used my printer and it gives me an error as print head missing. I replaced with new print head today and then error changed to "Ink system failure, there is a problem with the printer or ink system. Turn printer off, then on.", so I did all these but error remain as it is I refill black ink but still error is there. So I searched on net and found a solution to initialize so I started with partial initializing and it happened that  during initialization step setup where it says connect to internet and continue I press continue and it gives an error ink system failure, there is a problem with the printer or ink system. Turn printer off, then on."I click ok it started initialization and says please wait for 20 sec and then animation started and it keep animating and option display is to replay.

No Iam stuck at this stage how can someone help me.

HP-0.jpgHP-1.jpg

 

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