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‎09-20-2020 10:12 AM

HP Recommended
Product: HP 3637

No error messages it just WILL NOT allow me to change DEFAULT output quality from AUTO to BEST.

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3 REPLIES 3

‎09-24-2020 10:06 AM

HP Recommended

@Stumpy1947 Welcome to HP Community!

 

I understand that Samsung S8+ you can not change the AUTO default Ink output quality to BEST.

 

Please reinstall the service plugins and check.

 

Please check for the updates on you are mobile.

 

Please refer to the below link as well.

 

https://support.hp.com/in-en/document/c04608548

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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‎09-24-2020 10:58 AM

HP Recommended

Hi Praveen196, I have uninstalled apps & reinstalled them + looked for any updates. I STILL cannot change the default to best & it reverts back to AUTO when I go back to print my document! So I still end up with a POOR quality document. CAN you SET the DEFAULT to BEST in your software so at least we have a presentable document every time ! 

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‎09-24-2020 11:20 AM

HP Recommended

@Stumpy1947

 

I understand your concerns.

 

Please update the printer firmware

 

Then change the printer preferences  using hp smart app

 

Step 4 in this link https://support.hp.com/in-en/document/c03561640

 

Have a nice day!!

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