Good day ! , i have a problem with my ink tank 315 , after long time of normal work, it was noticed that some colors of the output was missing. No errors is shown in the printer and ink level of all 4 colors are more than middle level and still original ink come out with the printer is used. Could you please guide me how to resolve this problem
1) Yes, all the time it prints in same way. where blue color is missing and instead it apply light pink color for every where blue represent in my output.
2) I used PDF , words , scan document print and still end up with same . also I used two different laptops and end up with same result.
I've printed a print quality diagnostic paper and it doesn't show anything under Cyan color. as it suggests I've clean the cartridges several time using HP software and it didn't help. Also I used HP scan doctor software to detect any other issue and it didn't show any error, upgrade etc.
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