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‎01-28-2025 05:08 AM

HP Recommended

I have an HP 8630 and am getting the "One or more cartridges appear to be damaged" error for the yellow ink. I have tried everything I have seen online as an option (full list below). I want to know if it's worth replacing the print head at this point.

 

Items I have tried:

New cartridges (three of them)

Restarting - in all ways recommend

Checking the printer head for damages - do not see any

Restore factory defaults

Update the firmware

Download new firmware and reinstall.

 

I am not able to use the printer clean printhead because of the error.  

 

At this point should I replace the printhead with a new one or is it time to get a new printer?

 

Thanks

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