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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 3
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Only black and white, even diagnostics

HP Recommended
OfficeJet 6958
iOS

About a week ago my printer stopped printing in color. Even the Quality Diagnostic page and the Clean Printhead pages are ONLY black and white. Not even a hint of color. 

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Message 2 of 3
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HP Recommended

I find it interesting that my colored ink suddenly feels right as instant Inc. says that they will honor free ink for the lifetime of the printer and now I’m getting virtual agent information that says I need to replace my printer.

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HP Recommended

Hi,

Please follow the steps listed below by providing your printer and ink cartridges information:

https://support.hp.com/us-en/document/c06955418

 

I believe this might be related with the issue you describe.

 

Shlomi



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