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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ratzo1
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Message 1 of 2
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Only prints blacks and yellows

HP Recommended
HP Officejet pro 6830
Microsoft Windows 10 (32-bit)

just installed brand new HP printer cartridges and needed to print something in color for business meeting. It only printed yellow and black. I re-checked my installation and it looks fine. Frustrated because spent a lot on the ink and needed the job done this morning.

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Ratzo1

 

Welcome to the HP Support Community.

 

Are you able to copy in color?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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