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‎03-12-2021 03:32 AM

HP Recommended
Product: OfficeJet 5200 All-in-One Printer
Operating System: macOS 10.15 Catalina

I've been struggling recently in that the alignment of my print out seems to have shifted and now will only print the bottom half of the page, with the rest of the print out bleeding off the top. Is there a way to correct the alignment of this so that my whole A4 will print?

3 REPLIES 3

‎03-12-2021 04:15 AM

HP Recommended

Install printer driver-easy start from

https://support.hp.com/gb-en/drivers/selfservice/hp-officejet-5200-all-in-one-printer-series/1409573...

 

also check your ink levels

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‎03-12-2021 04:41 AM

HP Recommended

I reinstalled the print drivers last night on my Mac, unfortunately it made no difference. Also, it does the same when I'm printing from our iPhones.

 

I don't think it will be ink levels, as it's cutting off the top of the page rather than fading out half of the page. Seems like some sort of alignment issue, but the alignment manager on the printer doesn't appear to be able to fix.

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‎03-12-2021 04:59 AM

HP Recommended

Using the hp smart app click on the printer logo/ink levels and go to advanced settings.

Select the tools tab from top and go to printer updates-firmware update-check now

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