Over saturated print

[MaddiC1017]

My prints keep coming out very saturated, the colors are completely off. This just randomly started happening and I don't know why, I've gone through all the suggested fixes I've cleaned the print head, I've slowed the print speed and adjusted DPI, I've adjusted the image saturation manually before printing, I've gone through the alignment process and the 'clean ink smear' process, I've uninstalled and reinstalled the printer I've messed with the print quality/color settings from the print dialogue box and nothing seems to fix it. 

[Raj_05]

Hi @MaddiC1017,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you've already tried many of the standard troubleshooting steps, but let's explore a few more options to resolve the oversaturated printing issue on your HP ENVY 4520 All-in-One Printer.

Check Ink Levels

• Even though oversaturation usually points to a software or calibration issue, sometimes low ink levels can cause printing abnormalities. Double-check the ink levels from your printer or through the HP Smart app.

Try a Different Software for Printing

• Sometimes the issue can be with the software you're using to print. Try printing from another application (like Adobe Acrobat, Microsoft Word, or an image editing program like Paint or GIMP) to see if the saturation problem persists.

Update Printer Firmware

• Outdated firmware can cause unexpected print issues. Ensure your printer has the latest firmware installed. You can update the firmware from the HP Support site or through the HP Smart app.

Check Paper Type Settings

• If the paper type is incorrectly set, it can affect how the printer lays down ink. Make sure the correct paper type (e.g., photo paper, plain paper) is selected in the printer settings before printing. If you're using glossy or specialized paper, this could impact saturation.

Color Calibration

• Some printers allow for color calibration or color management settings that may help balance the saturation. Check if there are advanced color settings under the print dialog box or through the printer's control panel.

Try Manual Color Management

• If you're familiar with image editing software (like Photoshop or GIMP), you could try manually adjusting the color profile of your images before printing. Ensure that color management settings are optimized for the type of printing you are doing.

[Raj_05]

Reset to Factory Defaults

• If none of the adjustments are working, try performing a factory reset on the printer. This can help in case there is a deeper configuration issue causing the problem.

Here's how you can reset:

1. Power off the printer.
2. Unplug the power cord and wait for 30 seconds.
3. Plug it back in and power it on.
4. Check the settings on the printer and test a print job.

Try Different Ink Cartridges

• If the issue persists, consider trying a different set of ink cartridges. Sometimes, bad ink batches or older cartridges can result in inconsistent prints, even when they appear full.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support