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PROBLEM WITH SETUP CARTRIDGES - OFFICET PRO 8600

HP Recommended
OFFICEJET PRO 8600

Hallo, I had to replace printhead for my Officejet Pro 8600. I bought an original HP CR324A part and tried to follow installation instructions. After have installed the printhead, when I insert setup cartridges, the printer show me the error message: "Don't use starter kit cartridges".

What should I do so? I can try to install standard ink cartridges, but it is a pity to loose the ink of setup cartridges and waste ink of my standard cartridges to do cleanin, etc.

Please advise. Is there a way to reset printer and/or printhead, in order to be able to try the installation procedure again?

Thanks in advance,

 

regards,

 

md

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HP Support Agent
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Message 2 of 2
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HP Recommended

@Madimar

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-officejet-pro-8600-e-all-in-one-printer-series-n911/4322914/...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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