Page count - where can I find the page count since I last put in a new ink cartridge

[ph954]

I just put in a ink cartridges on March 29th - and I am showing low ink already. That is ridiculous for a 67XL cartridge. Cans I see print records on quantity of page printed since that date?

[Max3Aj]

@ph954, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds frustrating to see low ink so soon! You can check the page count and print records on your HP ENVY 6458e All-in-One Printer by following these steps:

1. Open HP Smart App: If you haven't already, download and install the HP Smart app from the Microsoft Store.
2. Connect Your Printer: Ensure your printer is connected to your computer via Wi-Fi or USB.
3. Access Printer Settings: Open the HP Smart app, select your printer, and navigate to the printer settings.
4. Check Usage Reports: Look for an option like "Usage Reports" or "Print History" to view the number of pages printed since the last cartridge change.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[ph954]

Usage report gives me total pages printed -- NOT since last cartridge installed. How do I proceed to find out # pages printed since new cartridge installed.

[Max3Aj]

@ph954, Thank you for your response. 

You're right, the Usage Report only shows the total pages printed, not the count since the last cartridge change. Unfortunately, unless you're enrolled in HP Instant Ink or the All-In Plan, there's no built-in feature to track page count from a specific date or cartridge installation.
 

The steps I previously shared are the most accessible options available for standard users.

I hope this helps!

If my response resolves your issue, please click “Accepted Solution” to help others find the answer. Also, don’t forget to click the “Yes” button to say thanks!

Take care and have a great day.

Max3Aj

HP Support